AmunRa supports password login with optional two-factor authentication and biometric login where supported. We also provide secure token-based sessions to reduce the need to enter credentials repeatedly on trusted devices. Session management is accessible from your account area allowing you to view and revoke active sessions.
For corporate or VIP users, additional authentication methods can be arranged to meet enhanced security needs. These options are documented and implemented through our support channel to ensure safe deployment and minimal user disruption.
We will never ask for sensitive information like your full password or 2FA codes via email or chat. Be cautious of unsolicited links and always verify the URL before entering credentials. If you suspect a phishing attempt, report it to our support team immediately and do not interact with the suspicious message.
Our security team actively educates users about common fraud vectors and provides clear examples of legitimate communications. This proactive approach helps reduce the likelihood of successful scams and protects both our players and the integrity of the platform.
Two-factor authentication significantly reduces the risk of unauthorised access.
If you encounter access problems, our support team will help you through a secure identity verification process. Provide the requested documentation and follow the steps recommended by our agents. We aim to restore legitimate access promptly while protecting your account from fraudulent attempts.
Keep around copies of communications with support for reference, and follow up if you do not receive timely updates. We document case histories to improve response times and ensure continuity between support interactions.
We offer account alerts for key events such as withdrawals, password changes and large deposits. These alerts can be tailored in your profile to notify you by email or SMS. Such notifications are a practical way to monitor account activity and detect unauthorised operations early.
For high-value accounts, we can implement additional verification steps and proactive monitoring. Contact our support team to discuss advanced protection options and any bespoke security requirements. Our objective is to provide flexible solutions that match the security expectations of different user groups.
Go to account security settings and follow the instructions to enable 2FA using an authenticator app or SMS where supported.
Contact support and complete identity verification to regain access. Keep backup codes in a safe place.
You can enable or customise notifications in account settings to receive alerts for specific events.
Yes. Multiple sessions are supported but you can revoke sessions from your account if required.
